1. Acceptance of Terms
By accessing or using the Repairo platform (“Service”), operated by Galo Technologies LLC (“Company,” “we,” “us”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.
2. Description of Service
Repairo is a platform connecting homeowners with licensed, insured contractors for home maintenance and repair services. We facilitate the matching, scheduling, and payment process. Repairo is not itself a contractor and does not perform repair work directly.
3. User Accounts
You must create an account to use Repairo. You are responsible for maintaining the security of your account credentials and for all activities under your account. You must provide accurate and complete information during registration.
4. Homeowner Terms
By booking a service through Repairo, you agree to:
- Provide accurate service address and access information
- Be present or provide access at the scheduled service time
- Pay the quoted price for completed services
- Review and approve or decline on-site upgrade requests promptly
5. Contractor Terms
By joining Repairo as a contractor, you agree to:
- Maintain valid licensing and insurance as required by applicable law
- Complete accepted jobs in a professional and timely manner
- Submit upgrade requests through the platform for any additional scope or costs
- Not solicit homeowners for off-platform work during or after a Repairo job
6. Pricing & Payments
Service prices are standardized by Repairo based on service category and urgency level. Urgency multipliers (Routine, Urgent, Emergency) are transparently applied. On-site scope changes must be submitted as upgrade requests and approved by the homeowner before additional charges apply.
7. Cancellation Policy
Homeowners may cancel a booked service before a contractor has been dispatched at no charge. Cancellations after dispatch may incur a cancellation fee. Contractors who repeatedly cancel accepted jobs may be suspended from the platform.
8. Limitation of Liability
To the maximum extent permitted by law, Galo Technologies LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Service. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
9. Dispute Resolution
Any disputes arising from or related to these Terms shall be resolved through binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association.
10. Modifications
We may update these Terms from time to time. Continued use of the Service after changes constitute acceptance of the revised Terms. We will notify users of material changes via email or in-app notification.
11. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions.
12. Contact
Questions about these Terms? Contact us at legal@repairo.pro
Galo Technologies LLC
Miami, FL