1. Information We Collect
When you create an account on Repairo, we collect your name, email address, phone number, and service address. For contractors, we also collect license numbers, insurance documentation, and service area preferences.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform
- Match homeowners with qualified contractors
- Process payments and maintain transaction records
- Send service updates, confirmations, and notifications
- Verify contractor credentials and background checks
3. Information Sharing
We share limited personal information between homeowners and contractors only as needed to facilitate service delivery (e.g., your service address is shared with your assigned contractor). We do not sell your personal information to third parties.
4. Payment Information
Payment processing is handled by Stripe. We do not store your full credit card number on our servers. Payment data is encrypted and processed in accordance with PCI-DSS standards.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted data at rest, and regular security audits. Access to personal data is restricted to authorized personnel only.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, please contact us at privacy@repairo.pro.
8. Cookies & Tracking
We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how our platform is used. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.
10. Contact Us
If you have questions about this privacy policy, please contact us at: privacy@repairo.pro
Galo Technologies LLC
Miami, FL